Frequently Asked Questions
Are your items hypoallergenic?
All our items are nickel-free and lead-free. We use sterling silver or nickel-free gold-plated ear wires, but if you have a copper allergy or otherwise react to sterling, we can switch to surgical steel ear wires. Just leave a note.
What is the shipping timeframe?
Most items will be made the same day of ordered and shipped the next business day, but for wiggle room, we ask you to give us a 3-day lead time to complete your order. If any necessary details are incomplete or questionable on your order, such as a wrist size, we will email you for clarification. Please respond as soon as possible to allow us to complete your order.
Once the order is complete, the shipping speed will be based on the options you selected at checkout.
Do you take custom orders?
Absolutely! All adjustable bracelets can be made in a stretchy style (seamless) at no additional cost. Just leave a note at checkout. For all other requests, please email email@example.com
Do you ship internationally?
Yes, we do! Currently, the destinations we ship to are limited to those covered by UPS and USPS. Note: We are not responsible for any delays in customs or customs fees.